Shipping Policy
Welcome to FanciFe Store! We are committed to providing a seamless shopping experience, which includes reliable and efficient delivery services. Below are the details of our shipping policy:
1. Processing Time
- All orders are processed within 1-2 business days (excluding weekends and public holidays).
Once your order is processed, you will receive a confirmation email with your tracking information.
2. Shipping Rates and Delivery Times
Standard Shipping: Free for orders above PKR 3,000. Delivery within 3-5 business days.
Express Shipping: Available for a flat rate of PKR 200. Delivery within 1-2 business days.
- Delivery times may vary depending on your location and unforeseen circumstances.
3. International Shipping
- Currently, we only ship within Pakistan. Stay tuned for updates on international shipping.
4. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email or SMS. Use this number to monitor your shipment’s progress.
5. Delivery Issues
- If your order does not arrive within the estimated delivery time, please contact us at
Email: support@fancifestore.com
Phone: 0309-7779333 assistance.
Return Policy
We understand that sometimes things don’t go as planned. At FanciFe Store, we’ve designed a return policy that ensures your satisfaction and peace of mind.
1. Eligibility for Returns
- Items must be returned within 7 days of receipt.
- Products must be unused, in their original packaging, and with all tags attached.
- Certain items such as personalized products, hygiene-related items (e.g., pacifiers, diapers), and clearance sale items are non-returnable.
2. Return Process
To initiate a return, please contact our customer service team at Email: support@fancifestore.com
Phone: 0309-7779333 with your order number and reason for return.
Once approved, you will receive instructions on how to send the item back.
3. Return Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
4. Refunds
Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
Refunds will be issued to the original payment method. For cash-on-delivery orders, refunds will be made via bank transfer or store credit.
5. Exchanges
Exchanges are subject to stock availability. If the requested item is unavailable, you will receive a refund or store credit.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within **48 hours** of delivery. Include photos of the item and packaging for verification.
Contact Us
For any queries related to shipping or returns, please reach out to us at:
Email: support@fancifestore.com
Phone: 0309-7779333
Your satisfaction is our priority, and we’re here to make your shopping experience delightful. Thank you for choosing FanciFe Store!